Navigating Hybrid Havoc with John Forsythe

Wayne Turmel sits down with John Forsythe of Deloitte Consulting's Human Capital Group. They dive into Deloitte's Human Capital Trend Report 2024, exploring the evolving landscape of hybrid work and what it means for senior leaders. John shares his insights on the push and pull of hybrid arrangements, the importance of flexibility, and how AI is shaping the future of work. Whether you're a team leader or an executive, this episode is packed with practical advice on how to navigate the challenges and opportunities of remote and hybrid work.

Key Takeaways

1. Build Trust in Remote Work: Focus on measurable outcomes to build trust in remote productivity.
2. Promote Micro-Cultures: Encourage local team leaders to set their own work cadences.
3. Enhance Worker Agency: Involve team members in decision-making to foster ownership.
4. Leverage AI for Efficiency: Automate mundane tasks, focusing human efforts on creativity and problem-solving.
5. Align Hybrid Work with Talent Lifecycle: Be intentional about in-person interactions for key lifecycle moments.
6. Pilot Before Policy: Test and iterate hybrid strategies before rolling out policies.
7. Invest in Manager Development: Provide training and resources for managers to lead in hybrid environments.
8. Explore Emerging Technologies: Experiment with AR, VR, and new collaborative technologies.
9. Prioritize Intentional Leadership: Create a positive culture focused on helping employees thrive.

Timestamps

00:00 Introduction
01:14 Hybrid Work Concerns
02:26 Together When It Matters
05:09 Flexibility as a Competitive Advantage
07:16 Autonomy and Accountability
09:09 Worker Agency
11:14 AI and Hybrid Work
14:00 Talent Lifecycle
16:16 Think Like a Researcher
18:10 Technology and Collaboration
19:47 Conclusion

Featured Guest

Name: John Forsythe

Bio: John is a managing director in Deloitte Consulting's Federal Organizational Transformation service line. With over 25 years of business management experience, including 17 years in federal government consulting, John specializes in driving broad organizational change. His expertise spans organizational consolidation, culture change, strategic change, communications, leadership alignment, and executive coaching. John has also advised clients across the federal sector, focusing on the defense sector, including USTRANSCOM, the Navy, and the Wounded Warrior Recovery Care Program.


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